Supervisor for Supervised Access Services/Policy and Procedure Editor
Juanita is the newest member to our administrative team bringing many years of experience in child and youth/correction services as well as in her work as a social worker for the Province of Newfoundland in several different locations. Juanita recently retired from her positoin as social worker, however, was not ready to give it all up! She agreed to come and accept her new position as supervisor in our supervised access department and presently she is engaged in formalizing our policies and proceedures as well as maintaing Workplace NL files.
Ruth brings a number of years experience in the field of customer service, accounting and management as well as Child, Youth and Family Services. Ruth has gained considerable knowledge and skills which are beneficial to her position with the agency as Accounting Manager/CSSD Liason-
Ruth has also managed her husband's business in Canada and the USA since 1990. When her husband semi-
Ruth also brings skills and qualifications in accounting; payroll, account's payable, account's receivable, general ledger, year-
Ruth graduated high school as well as college with a certificate in Stenography/Bookkeeping and obtained a degree from Ministry International Institute in theological studies. She has completed several computer courses along with a course in Behavioural Management from Memorial University of Newfoundland. Ruth trained as a pianist for approximately 13 years and taught piano for many years. She has been music ministry leader for many years in churches both in Ontario and Newfoundland where she has written and directed cantatas for Christmas and Easter events.
Ruth's concern and passion for those in need is reflected in her present position as she assists her co-
Staffing and Scheduling, Bay Roberts office
Courtney, from Bryant's Cove joined the company as a home care worker in September 2016 and was promoted to Home Assessment Officer/Office Administration in February 2017. Courtney is also CSSD approved as a supervised access worker for CCHAI.
Courtney graduated from the Occupational Health and Safety Program at Keyin College in 2010. She went to work in Fort McMurray, Alberta , initially, as safety admin and later as a health and safety officer.
Courtney took a temporary position at Metal World in St. John's, NL from 2013 to 2014 and when her little boy was born, she took the next two years off to be a stay-
Courtney is a stong believer in "client satisfaction" and along with assisting in the day to day routines of the agency, she enjoys tracking client satisfaction with phone calls and home visits to ensure every client has their needs met in a satisfactory manner.
Staffing and Scheduling, Carbonear Office
Sherri was born in Bryant's Cove. She married and moved with her husband to Victoria, NL where they ran a family business for approximately 10 years.
The couple moved to Ontario where Sherri worked in a car parts manufacturing factory as a team leader. In 2009, they moved back to Newfoundland where Sherri obtained a diploma in PCA. Sherri worked in a shoe and boot factory as well as a processing plant in Harbour Grace.
Sherri, initially, worked for our agency as a Home Support Worker. When the opportunity arose in the office for an office clerk, Sherri delightfully accpeted the position and has become a great asset to the other members of the staff. Sherri is now the staffing/scheduling clerk at our new location in Carbonear across from the shopping plaza and will be more than pleased to have you drop by for a visit or information on our services or employment.
Office Administration, Bay Roberts Office
Florence, born and raised in Victoria, Newfoundland, started working as a cashier in a local department store. Florence took a secretarial course at Keyin College in Carbonear. She moved to Ontario and started working for the financial department in a manufacturing company and from there took a position in account's payable at an ofice furniture manufacturing company. A positoin became available in the accounting department of the County of Simcoe where Florence moved from a junior position to a senior position as admin coordinator for the corporate division. She worked there for 12 years and then moved back to her roots, Newfoundland, where she was employed with Eastern Health as a clerk typist III. She is a great asset to CCHAI and as the newest team member in our main office in Bay Roberts, she has undertaken our company files and office admin duties with passion and dedication.
Office Manager, CBS Office
Donna, for many years, worked in a team environment as a plant worker interacting with others with a vibrant and loving personality which would pave the way to a career in caring for those in need.
Donna, in her own right, is a poet and has authored many poems and written books. She is a kind and compassionate individual who found her niche when she started working for seniors in both private home settings as well as in institutional home settings where she managed, on her own, up to 50 patients at a time including those with dementia.
This experience over the years has helped transition Donna to her present position as Office Manager for CCHAI in the Conception Bay South/St. John's and surrounding areas.
Donna's attitude and kindness towards those in need of care can be seen in her everyday tasks as she endeavours to place the right match for her clients.
CBS Home Assessment Officer/Office Clerk
Lisa was born in St. Johns, NL and moved to CBS where she resides presently. Lisa completed a course in Commercial Cooking and received her diploma. She was a cook for some time with a renowned restaurant in downtown St. John's. She later became an iron worker for about 8 years. Unfortunately Lisa had an accident which changed her life. This led to the need to find employment in a less phsical environment. Through family acquaintances, Lisa was offered a job with CCHAI as an office clerk and home assessment officer. She gladly accepted and is very excited about her new job assignments.
Office Administration -
Karen was born and raised in Paradise, NL and resides in CBS with her family. She started working in this industry at a very young age doing homecare with a young girl and has been in this industry ever since. While she started out doing homecare, she also has an extensive background in homecare agency management, personal care home sector and most recently back into the homecare management sector. Karen has a passion for helping people and thoroughly enjoys doing so to the fullest. From helping first-